FAQ

Frequently Asked Questions

  • Q: How can I place an order with you?
    • A: To start the process of placing an order with us first go to this page and complete the order form questionnaire.  An associate will email you or call you to finalize your order and send payment instructions.
  • Q: What type of payment do you currently accept?
    • A: We are currently accepting 4 forms of payment.
      • Cash orders are available for immediate delivery
      • Cashier’s Check orders will ship within 2-3 business days of receiving payment in the mail.
      • Personal Check orders will ship after 10 business days of receiving payment in the mail.
      • Credit Card orders incur a 4% fee and are limited to $3,000 per day.
      • In-Store Debit Card orders incur a 4% fee and are limited to $25,000 per day.
  • Q: What products do you have in stock?
    • A: We currently have a good supply of most products!
  • Q: When can I place an order with you?
    • A: We will be operating Monday – Thursday 10:00-5:00 and Friday 10:00-2:00.
  • Q: What if I want to sell you something?
    • A: If you would like to sell items to us we can assist you using a no-contact curbside setup.  To make an appointment to sell to us please email: austin@monarchcoin.net.